Privacy Policy

Undersea Productions does not share, sell or swap any of your personal information with anyone, ever. All the personal information you give us is kept in confidence. We only use this information to identify your orders, provide you with our newsletter (if you subscribe) and to personalise your shopping experience with us.

That is the essence of our Privacy Policy. For more detailed information, please read below.

What is a Privacy Policy?

This Privacy Policy explains how we use and protect any personal information you give us while using our website. Your personal information includes such things as your name, address, e-mail address, credit card details, and order history. It also includes information provided on feedback forms, email-a-friend forms, and any other way of contact we give you.

Disclosure

Undersea Productions is committed to protecting your privacy. We do not disclose any customer information to any other company or independent third party. All personal details given to us via our website are for our use only.

Information Collection & Use

We collect personally identifiable information, such as your name, postal address, email address, etc., when voluntarily submitted by you. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our mailing list.

Cookies / Tracking Technology

The Undersea Productions website uses cookies to allow you to login to your account, keep items in your cart, compare list, and clip bin, and to purchase items in your cart. Cookies sent to your computer from Undersea Productions only last while you are browsing our website; we do not store persistent cookies on your computer.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website’s functionality.

Log Files

Whenever you use our website, or any other website, the computer on which the web pages are stored (the web server) needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any website. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our website except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order; after completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Surveys

From time to time you may see surveys on our website. These help us determine the type of customers that visit our website and / or what type of things they are interested in. Data submitted through these surveys is aggregated with data of other respondents and stripped of all personal information. Although we encourage users to take part in these surveys they are not required to do so.

On most pages of our website there is a form that invites you to subscribe to our newsletter. We will never give your information to any third parties or sell our email list to anyone. We will only use your email address for direct correspondence from Undersea Productions, and only on an infrequent basis. We understand that your needs and interests may change over time, so each newsletter will include an unsubscribe button. If you are registered on our website, you can also unsubscribe via your My Account settings.

Email / Share This Page

On some pages of our website there are buttons that let you email or share that page. No personal information is stored on our servers during this process.

Changes to this Privacy Policy

From time to time we may need to update our Privacy Policy. Any changes will be posted here on this page. Changes will only apply to activities and information on a going forward, not retroactive basis. Our Privacy Policy was last updated on July 31, 2010.